How to make a complaint

If your concern is very serious, you may wish to make a formal complaint via our complaints procedure in the document featured to the right of this text. Please submit this in writing to your local site if possible.

If you are unable to attend the surgery, please complete the electronic form by clicking the link below.

Your Complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.