Site News and Updates

21st Feb

Roadworks

For information: 

From 28th February, St Augustines Road in  Chesterfield will have a lane reduction for ongoing roadworks. This may cause a delay when travelling to our Haslands site as this may increase some of the traffic on Derby Road. Please ensure you arrive for your appointment no more than 5 minutes before. 

 

Thank you 

3rd Feb

Continuation of Face Masks

As per government guidance. Face coverings must be worn in all health care settings. This includes primary and secondary care. 

 

You can find out more about the current guidance by visiting the website below. 

 

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own

10th Jan

Missed Appointments

Please remember to cancel your appointment if you cannot make it. Below is a list of appointments that were not attended in the month of Decemember and how many hours that would equate to. These appointments, if had been noted in advance, would then have been able to be rebooked for someone else. 

 

Blood Tests:

76 appointments - 13.5 hours 

Flu / Vaccination Clinics:

29 appointments - 1.8 hours 

GP face to face appointments or urgent appointment that were requested and had no reponse after they had been called on multiple occasions: 

43 appointments - 8.5 Hours 

Nurse Appointments or Long term condition reviews: 

108 appointments - 26 hours 

Specialist Reviews: 3 appointments - 1 hour 

6th Dec 2021

Medicine Order Line - Christmas

Please see the Medicine Order Line (MOL) opening hours for Christmas and what to expect 

Dear patients, please see the below from the Chesterfield Medicines Order Line.
 
Good afternoon,
During the Christmas period with GP surgeries and the Medicine Order Line closed on bank holidays, there is added pressure on the service with patients wanting to order their repeat prescriptions within enough time. This year we have asked for approval from Derbyshire Prescribing Group (DPG) to future date the December issue when a patient rings the MOL in November to alleviate the added pressure and longer queue times to the service and also reduce workload for GP practices to sign prescriptions over the Christmas period.
 
Allowing the MOL to future date Christmas prescriptions will reduce pressure on the MOL phone lines and open up more queue spaces for other patients to order their medication. The next medication issue date must be due between 13th December - 3rd January to allow the MOL to future date.
We are still ensuring that only the medication that is due/required is issued and it will not be available any earlier to the patient. The prescription will arrive at the patient's nominated pharmacy on the date the prescription is future dated to (if falls on a weekend / bank holiday, it will be future dated to the working day before), therefore no added stock pressures at the pharmacy.
 
Please note that Controlled Drugs will be dealt with in the normal process whereby x1 issue will be future dated to the actual due date on the clinical system however we will not future date a further controlled drug item. We are also ensuring all patients are aware that the time the prescription will arrive at the pharmacy could be any time on the particular date therefore giving pharmacies appropriate time to dispense the prescription.
This process has been approved by Derbyshire Prescribing Group as agreement for all practices on board with the Medicine Order Line.
 
Many thanks for your ongoing support and cooperation
17th Nov 2021

Questionnaires

From time to time, we may ask you to complete a questionnaire, fill in a blood pressure reading or ask of you for something which you may not be expecting or may not have been asked before.

We just want to let you know that this is always in your best interest to ensure that you are keeping in line with your duty as a patient and our duty as a healthcare provider.

Usually we will only ask you for some of these requests either once every year or once every few years. If you ever think you have received anything in error, or feel like you are getting too many messages from us, let us know and our helpful team will look into this for you!

15th Oct 2021

Attention Hasland Surgery Patients

15th October 2021

 

Dear Patient,

 

I am writing to you on behalf of the GP Partners of Inspire Health.

Inspire Health delivers patient care from our 3 sites in the Hasland and Chesterfield areas.

These being Hasland Medical Centre, Jepson Road, Hasland.

Hasland Surgery, St Phillips Drive, Hasland.

Avenue House Surgery, Saltergate, Chesterfield.

The combined patient list size is just over 20,000 people.

The three surgeries are open from 0800 hours until 1830 hours Monday to Friday each week.

The ethos of the practice is to maximise every opportunity to deliver excellent health care to all our patients.

Within that ethos is a GP Partner led requirement to ensure patient clinical safety is always prioritised.

At the present time the practice is experiencing significant challenges in respect of clinical and administrative staff numbers.

There are several factors that have led to these challenges being presented.

Whilst the Covid pandemic is a factor in the equation, it is not wholly responsible for the staffing difficulties.

Having reviewed the practice staffing levels and projected timeframes for the staffing issues to be addressed, a difficult decision has been taken to reduce the opening hours at Hasland Surgery (St. Phillips Drive).

From Thursday 4th November 2021 for a period of 4 months, Hasland Surgery will be closed each Thursday and Friday.

All patient care normally managed on these days will transfer to Hasland Medical Centre, Jepson Road, Hasland.

The distance between the two premises is 0.6 of a mile and a 2-minute car journey. This fact did form part of the decision which was necessary to ensure your clinical safety is maintained.

I hope that you will support this decision which has the backing of the Derby and Derbyshire Clinical Commissioning Group.

If you wish to discuss this announcement with me in person, please do telephone the practice and I will endeavour to call you back as soon as is practicable.

 

Yours truly

Rick Gooch

Organisation Manager

Inspire Health.

Book online
14th Sep 2021

Book an Appointment

You can now use our web-based appointment booking service on a PC or smartphone. 

Please follow the steps carefully and enter as many details as you can to ensure we are able to respond to you. 

Click here to take you there!

26th Jul 2021

Monday 19th July Update

Dear Patients,

The ethos of Inspire Health is to maximise every opportunity to deliver a high quality of healthcare to all our 20,000 patients in a safe clinical environment.

On Monday 19th July 2021 , the country moved into a more relaxed approach to the Covid restrictions. However, that approach must be balanced against the increased spike in Covid Infection rates currently being experienced across the nation.

Therefore, all our Practice staff will continue to wear PPE and unless you are exempt from wearing a facemask, then access to our surgeries will require that you continue to wear a face mask and follow social distancing protocols. We will continue to manage the number of people in waiting rooms. Please note, we can only let patients in to our surgeries 5 minutes prior to the appointment time to help manage this. 

If we do not implement these measures, then the likelihood is that high numbers of staff and patients will have to enter periods of isolation. This will impact significantly on all our clinical services which I am sure you will agree can be avoided by all of us supporting the measures that will keep us safe.

Thank you for your understanding.

Rick, Organisation Manager  

Fb
26th Jul 2021

We're now on Facebook!

If it's a simple query that isn't clinical, you can always contact us there! 

Please don't use Facebook contact for appointments, prescriptions or sick notes. Also avoid personal details where necessary. 

Follow us here: Inspire Health Facebook

EMAIL
23rd Jul 2021

Business E-mail Address

FAO of all organisations, we have now removed access from our previous individual site e-mail addresses. These have now compromised into one e-mail address. Good morning, 

Can you please change the following communications, as these accounts will shortly be shut down. 
 
admin.haslandmc@nhs.net - Hasland Medical Centre 
admin.drkemp@nhs.net - Hasland Surgery 
admin.avenuehouse@nhs.net - Avenue House Surgery 
 
These are now all condensed in this e-mail address: ddccg.admin.inspirehealth@nhs.net 
 
If you are sending a prescription request, unless non-medication related, you will need to call the Chesterfield Medicines Order Line on 01246 588860. 
 

Please note, any patient queries from this e-mail address will be removed. Please use the forms available on the website or contact reception.

20th Jul 2021

GPDPR NEWS

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

 

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.

 

  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.

 

  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 


This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2021 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

 

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

11th Jun 2021

Anti Abuse

4th Jun 2021

Building Work

We currently have builders on site and using our car park area at Avenue House Surgery, please be aware that this may affect parking on site during busy periods and allow some time to make your way to the surgery. We apologise for any inconvenience caused.