New Patients

Register as a New Patient

You cannot register with the GP practice if you are not in the catchment area.

Please click here to see the catchment area.

Please be aware that New Patients will not be fully registered until all information on the form is complete, proof of medications and proof of ID are taken to the surgery if you do not have an NHS login. 

 
 
 
 
 
 
 
 
 
 
 

Online GP Registrations

You can now register online with Inspire Health surgeries.  Please click the corresponding button below to register at either Avenue House Surgery or Hasland Medical Centre.

 

If you cannot register online, please attend reception for advice on how to register.

Please note that registering with our practice could take up to 7 days, and may not be accepted if you are outside of the practice area or if there is any other reasonable reason. If your registration has been rejected, our team will let you know.

If you need anything prior to your accepted registration, such as urgent prescriptions or appointments, you will need to contact your previous surgery or an out of hours service such as 111.

 

Booking an Appointment

Please see below how our appointment request system works: 

 

  • The appointment request system will be open from 8am daily for urgent requests and from 5pm for routine requests
  • Once your request is received, urgent requests are selected as priority by the team and an appointment booked appropriately. You will be contacted on the same day to let you know when your appointment is.
  • Non-Urgent appointments will have an appropriate appointment booked with a regular or the same GP for continuing issues. You will be contacted on the same day to let you know when your appointment is.
  • If we reach our maximum number of triage requests before 10am, we will close the appointment request system for that day.
  • Once we have closed the appointment request system, there is still the ability for a period of time after this where urgent considered matters can still be triaged by the GP. For this, please contact the practice on 01246 244040 and our team will be happy to discuss the issue.
  • There may be times when we have reached triaging capacity and all of our Urgent appointments have been filled. 
  • After this, our team will help direct you to other healthcare services, such as NHS 111, Minor Injuries Units, Accident & Emergency or community pharmacists.

 For nurse appointments, medication reviews etc, you can contact the surgery as usual on 01246 244040.

 
 
 
 
 
 
 
 

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Disabled patient facilities are also available at this practice.

(Car park space, ramp, toilet etc).