Suggestions & Complaints
Want to make a suggestion to the practice?
Your comments, suggestions, compliments and complaints are all important to us, please click on the required links below and complete the form to send to us.
We will take all matters that are raised seriously and will always aim to deal with these as quickly as possible.
How to make a complaint
If your concern is very serious, you may wish to make a formal complaint via our complaints procedure in the document featured to the right of this text. Please submit this in writing to your local site if possible.
If you are unable to attend the surgery, please complete the electronic form by clicking the link below.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Complaints Documentation
Click here to view our Complaints Procedure in full. There is a form attached if you'd like to send in a paper copy to us too.